Ordering a proof gives you peace of mind (last review before the project goes to press) and the confidence knowing that your art files have been reviewed by our professional prepress team and state-of-the-art preflight software. It also gives you the opportunity to cancel your order as per our terms and conditions. To access our complete terms and conditions, please scroll to the bottom of any ThePrintSupplier screen view and click on the link "Terms & Conditions". The specific section regarding proofs (PDF or Hard Copy) and no proofs (No Proof - Proceed As Is) and our cancellation policy is stated below:
Prior to proof approval, ThePrintSupplier allows customers to cancel orders. Cancellation requests should be submitted through "My Account". We will inform you of any charges depending on the stage of the order.
Orders placed without proofs can not be cancelled once the order has been processed through Pre-press and the order status of Approved Work in Progress (WIP) has been posted. The order is then "Ready to Schedule for Printing" and our automated order processing system cannot accept any changes.
Cancellation fees will be calculated based on the age of the order and whether a proof was created. Age will be calculated in calendar days from the date the order was placed